TERMS AND CONDITIONS

1. Acceptance of Terms

By accessing and using Hiruzen IO's website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms and Conditions, please do not use our services.

2. Services

Hiruzen IO provides software development, web development, IT consulting, and related digital services. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

• Custom software development
• Web and mobile application development
• IT consulting and strategy
• Digital transformation services
• Maintenance and support services

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Not interfere with or disrupt our services or servers
• Respect intellectual property rights

4. Intellectual Property

All content, materials, designs, code, and intellectual property created by Hiruzen IO remain our property unless explicitly transferred through a written agreement. Custom work developed for clients will be transferred upon full payment and completion of the project, as specified in individual service agreements.

Clients retain ownership of their proprietary content, data, and materials provided to us for project development.

5. Payment Terms

Payment terms for services will be outlined in individual project agreements. Generally:

• Invoices are due within the timeframe specified in the service agreement
• Late payments may incur additional fees
• Projects may be suspended for non-payment
• All prices are quoted in the currency specified in the agreement
• Refund policies are project-specific and outlined in service agreements

6. Confidentiality

We respect the confidentiality of our clients' information. Any confidential information shared during the course of our engagement will be protected and not disclosed to third parties without authorization, except as required by law.

Both parties agree to maintain confidentiality of proprietary information, trade secrets, and sensitive business data exchanged during the project.

7. Limitation of Liability

Hiruzen IO shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

We do not guarantee that our services will be uninterrupted, error-free, or completely secure, though we strive to maintain high standards of quality and security.

8. Warranties and Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied. We warrant that services will be performed in a professional manner consistent with industry standards.

We do not warrant that the services will meet all your requirements or that they will be compatible with all systems and platforms.

9. Termination

Either party may terminate services according to the terms outlined in the specific service agreement. We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. We comply with applicable data protection laws and regulations, including GDPR where applicable.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

11. Third-Party Services

Our services may integrate with or link to third-party services, websites, or applications. We are not responsible for the content, policies, or practices of third-party services. Your use of third-party services is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless Hiruzen IO, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

We encourage you to review these terms periodically to stay informed of any updates.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Hiruzen IO operates, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these terms or our services shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through mediation or arbitration before resorting to litigation.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Company: Hiruzen IO
• Website: https://hiruzen.io
• Email: contact@hiruzen.io